Client Experience Officers
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Patrick Anderson

Brand Leader & Client Experience Officer

Hi, I’m Pat!

I’m part of the client services team here at PhysioWest. I graduated University with a degree in Business, where I found a passion in Business Development and Digital Marketing.

I have extensive experience in customer relations by working with a wide range of people. I enjoy creating positive experiences and developing personalised relationships with all people I work with.

I have played all different sports growing up and also consider myself a diehard sports fan! On the weekends, you’ll find me either hanging out with friends or going for walks with my dog!

I live by treating others how you would like to be treated and radiating positivity through my own life and others.

Taya Harding

Client Experience Officer

Hello, my name is Taya. It’s lovely to meet you!

I graduated high school in 2018 in my small hometown where I grew up, Kingston Southeast. In 2019 I excitedly moved to Adelaide to continue my studies at university. I have since been studying a Bachelor of Laws and a Bachelor of Health and Medical Sciences at the University of Adelaide. I was always afraid that I would choose the wrong degree, but so far, so good! So many people often ask me why I picked two degrees that are polar opposites. The truth is, in high school I was told I could debate until the cows come home (sorry mum!), and I also wasn’t ready to give up science. I have always had an interest in science, in school I studied physics and biology because I had a curiosity for the ways in which the body and the world worked. That curiosity now translates into my university life and my working life! A double degree also meant options, and I am so excited to see where my degrees will take me.

Growing up my life basically revolved around sports. I played netball for my local club, my school and occasionally our league. I played and coached tennis, played and coached basketball, and I even played cricket. I always loved sports day and swimming carnival as well. I actually originally wanted to be a physio after I sustained a hamstring injury as a teenager that drastically changed my ability to participate in sport, however, that clearly changed along the way.

I have had a number of jobs in a range of industries in the past few years, including hospitality, retail, and a slither of politics/policy! All these jobs and experiences have led me to where I am now, aka working with/helping care for you guys!

My story with PhysioWest begins as a client, I saw Caitlin for issues related to my back and my posture. I had an amazing experience with Cait, and I saw a lot of progress from our sessions. I know how committed the team are to providing an exceptional service from a personal standpoint, as well as professional. I am so lucky to join the PhysioWest team and be a part of the contributions that the team make in our community. My range of experience I believe ensures I am well equipped to help you begin an amazing journey with the team at PhysioWest.

My motto is that there is no reason to have any regrets in life. The decisions that you make, that either end up being positive or negative, make you who you are. You are without a doubt a better, smarter, and wiser person because of the choices you make and how they shape you. Basically, you don’t lose, you learn!

Outside of work, I love to go to the beach or a pool. If there’s sun, I will almost certainly be outside in it – I am basically a plant at this point, sun = energy! I also love to spend time with my family and friends. A goal of mine is also to read more and to invest more time into myself.

To invest in yourself and your health – book your appointment below. We would love to work with you!

Caitlin Wood

Client Services Team

Hi, my name is Caitlin!
I graduated from High School in 2020, probably having one of the worst senior years (due to the pandemic and all) but it didn’t stop me from getting into University! I completed my first year of Uni in 2021 for a Bachelor of Health and Medical Science. However, this course didn’t feel right for me and due to some other personal reasons I decided to take 2022 off.

Over the years I have dabbled in some sports. I participated in calisthenics growing up then moved onto dancing for 7+ years on and off. Then, I moved into swimming and did it competitively for a bit but soon stopped to focus on school and my career. I do enjoy a good book and have recently started to join the plant army (my Mum is very proud).

I previously worked in retail for 4 years and I was the youngest supervisor on the team at that time. This experience taught me a lot about my work ethic and my passion for customer service.
Although, I wanted to branch out and move into a new environment. It just so happened that my Mum received an email from PhysioWest asking if she knew anyone who’d be interested in a client service role. A few months later, I was a part of the PhysioWest Team!

I’ve always been very family oriented! I’m half Scottish and Australian, so I have a lot of relatives in Australia and even more in Scotland that I try to keep in touch with. I try to help my family and friends in any way possible and most of the time I put them first before myself. Which I believe is the main reason my career has always been in the direction of customer service.

I’ve been very lucky to have joined the PhysioWest family as the whole team is extremely welcoming and passionate about what they do! I look forward to where this journey takes me and hope to find my career along the way!

Book your appointment below! We’d love to see you in the clinic!

Cathy Ngo

Client Experience Officer

Lili Stevens

Client Experience Officer

Tily Taylor

Wellness Officer

Rebecca Clare


Masters of Law specialising in Workplace and Human Relations. Rebecca enjoys working with the team at PhysioWest to deliver the best in customer service. Rebecca enjoys travelling and enjoying time with family and friends.

Looking to Make an Appointment?

PhysioWest has 2 locations and a Mobile care. Online booking is the quickest most convenient way to lock in the location, practitioner & time you want. Of course if you need help, call, email or live chat with us.